18990_Authority_Feb_2026

municipalauthorities.org │ 15 onference Leading the Way Nittany Lion Inn 12:15 - 1:00 p.m. Customer Service (Panel) Roberta Castorena, Erie Waterworks Shannon Drosnock, Montgomery Township Municipal Sewer Authority Brooke Neve, Lehigh County Authority Melissa Komar, HRG (facilitator) Panelists share challenges and best practices as they respond to customers and the public on issues related to their Authority. 1:00 - 2:00 p.m. Lunch/Networking/Roundtables For more information on any of these sponsorship opportunities, please contact Wendy Fonner at (717) 737-7655 x114. SPONSORSHIP OPPORTUNITIES All sponsors will be acknowledged at the Conference on signage and in written materials. Remit your sponsorship commitment early to also be featured in advance marketing and promotional materials. 11:30 a.m. - 12:15 p.m. Employing, Hiring/Terminations, Problem Employees Melissa Kelso, Esq., Kelso Law Ms. Kelso’s interactive presentation will focus on providing suggestions on how to handle the most common personnel issues facing managers and employers: Employee policies: how to draft and apply them fairly; Managing employees, particularly those who do not want to be managed; Navigating compliance with state and federal laws in the workplace; When and how to impose discipline; Fielding complaints between co-workers while maintaining a positive environment; and Maintaining documentation to support decisions Questions or scenarios are welcome prior to and during the presentation to ensure that time is spent on concerns affecting members. REGISTRATION Member Registration - $180 per person Non-Member Registration - $235 per person To register online, visit our website municipalauthorities.org , or scan the QR code: All cancellations must be submitted in writing no later than February 20, 2026. Due to reservation guarantees, unpaid no-shows will be charged. No refunds can be provided after the cancellation deadline. Call the Reservations Department for The Nittany Lion Inn at (814) 863-5050 and mention the code PAMU26A to receive the group guestroom rate of $189 plus tax. The room block deadline is February 4, 2026 . The Nittany Lion Inn 200 West Park Avenue State College, PA 16803 Prime Sponsor, $500 Two minutes to promote your firm before a session. Conference Folder, $500 (1 available) Name/logo on Conference program folder. Commitment by February 15 for print deadlines. Breakfast Sponsor, $400 Recognition at Friday breakfast and introduce Opening Session. Lunch Sponsor, $400 Recognition at Friday lunch and introduce Closing Session. Conference Sponsor, $300 Introduce session speaker. Welcome Reception, $150 Recognition at Thursday reception. OVERNIGHT ACCOMMODATIONS 11:15 - 11:30 a.m. Break