Authority_October_2020

18 October 2020 - The Authority Though the 78 th Annual Conference was canceled due to COVID-19, we were still able to deliver valuable educa- tional sessions virtually. PMAA’s successful virtual conference webinars have been recorded - viewing them is a convenient option for mak- ing sure you keep up-to-date on the issues facing authorities today. Webinar descriptions are listed and information about the presenters are on PMAA’s website/Virtual Training. To obtain a link to these invaluable pre- sentations, all you have to do is e-mail Kim Wenrich, PMAA’s Technology Communications Coordinator. There is a nominal charge for the presentation which can be viewed multiple times be- fore the link expires. Take advantage of these training opportunities and email Kim today! wenrich@municipalauthorities.org AUTHORITIES AND COVID 19 Michael A. Kyle Lancaster Area Sewer Authority Charlotte Katzenmoyer Capital Region Water Matthew Junker Municipal Authority of Westmoreland County Steven A. Hann, Esq. Hamburg, Rubin, Mullin, Maxwell & Lupin, PC • Results of a PMAA member survey which indicated how authorities dealt with monitoring employee health, tele- commuting best practices, dealing with the public and waiving of fees and liens. • Legal issues such as privacy laws, how to conduct public meetings and data security. • How some authorities handled service terminations, furloughs and meeting employee family and child care needs. • The importance of internal and exter- nal communications. Not only for employees but to keep the public and customers informed of policies and procedures during the pandemic. PA ONE CALL/PUC UPDATE William Kiger PA One Call Eric Swartley UGI Utilities Inc. Terri Cooper-Smith Pennsylvania Public Utility Commission Kasha Schreffler Pennsylvania Public Utility Commission Michael A. Kyle Lancaster Area Sewer Authority • A brief history of PA One Call and how they prevent damage to under- ground utilities, whose membership is mandatory, what online applications are available, what entities they work with to keep your utility online. • Damage Prevention Committee - what it is, how it was established, and how they choose their members, along with information regarding violations and penalties, the facility owner’s role, the direct contact rule, and new this year, mandatory reporting. PAPER TO PAPERLESS: DOCUMENT MANAGEMENT FOR AUTHORITIES Jonathan Klotz Mount Pocono Municipal Authority Anthony Hornicek Scantek, Inc. • The benefits of scanning records, the labor cost for filing documents, locating lost or misfiled paper, and the number of hours an average employee spends searching for documents. • The benefits of scanning, measures to address COVID-19, key considerations for digital migration and destruction of records, as well as the cost reduction and improved efficiency you will attain with going paperless. • Best practices for preparing for digital migration, knowledge of what to look for when choosing a provider, and key considerations when choosing a system. RANSOMWARE/ CLOUD COMPUTING Tim Serbin, Derek McLaurin, Jim Rokosky Muni-Link • How ransomware can impact your business, how it gets on your network, and ways to protect yourself from con- tracting it. • How to plan ahead for a ransomware attack with tabletop exercises, planning, and educating your workforce. • What phishing is and how to recog- nize it. • A timely session which will provide you with information on how to protect your organization from a cyber attack. Virtual Conference Webinars Available!

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